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Bug reports: within 2 business days.
Feature suggestions: acknowledged but not always individually responded to.
Press enquiries: within 1 business day.
Legal: within 5 business days.

We read every message. Please allow up to two business days for a response. For common questions, see the FAQ first.

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Include what you were doing, what you expected, and what actually happened. Browser and device details help.

Have an idea for a new card, business or mechanic? We love hearing them.

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